Now that the initial prototype is complete, we wanted to test how easy it would be for each of the 4 personas to perform certain tasks with netbox. These tasks will be performed initially without the aid of instructions. This is to ascertain how easy netbox is to use and how intuitive each aspect of netbox is. The goal of this exercise will be to identify any major weaknesses and use this information to build a better final product.
The user will be given 4 tasks to perform with netbox. These tasks are:
- Take the netbox device and connect it up to their television set.
- Use the internet function to access a specific website ('surf the web').
- Send an email to a specific email address.
- Access 'Chat' and participate in a conversation.
The user will be required to perform each task in a 'real world' setting, such as their own home. Also, the user will initially be expected to attempt the tasks without the aid of any instructions.
Should the user encounter difficulties, then a detailed set of instructions for each task will be provided. These instructions take the form of solutions/routes by which the task can be achieved (and may even act as templates for instructions that will be provided with the finished product). They do not represent a single "correct" sequence by which a particular task can be achieved, but act as a guidline to highlight how simple and straightforward the interface should be.
We will provide each persona with the NetBox for a period of one month and ask them to complete a questionnaire at the end of their trial use of the protoype. During this time we will meet each persona and observe how they use their NetBox. A detailed account of each user's task attempt will be provided.
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