Prototype Questionnaire

Why a Questionnaire?

Our objectives (see below for further details) are to obtain feedback that will help us identify any potential problems or User issues.We decided to utilise a questionnaire at this stage since it would be easy to administer and provide participants with the opportunity to respond honestly (as they would not be required to provide details such as name, age etc). The questionnaire does not represent the finished article, rather a collection of the initial questions we wish to ask and the methods we would use. This generated the following:

To enlarge each page of the questionnaire,simply click on the image

Objectives

Naturally, we do not wish to waste both ours and the participants time by asking questions that are superficial and of no real benefit (in terms of supplying information that will aid the design process). Since our prototype product has several key areas of design (functionality, hardware, and software), it is vital that we identify and obtain specific information about each of these aspects.

1. Functionality

Identify the Netbox features that people use more than others, or ones that are absent and should be considered for inclusion.

Identify aspects that users like (we feel the product should be enjoyable to use)

Identify aspects that users dislike

2. Hardware

Ascertain whether users can connect Netbox without assistance and, if so, how long this takes

Ascertain whether users can connect a peripheral device to Netbox

Identify possible problems with the remote control:

• Is the size manageable?
• Are the buttons the correct size?

3. Software

Identify aspects of the display that may require refinement

Establish whether information is easy to find

Establish whether Menu system can be naviagated with ease