Questionnaire Response - Derek Wilkins

Derek Wilkins

1. What did you use Netbox for?

• Browsing the internet
• Email
• Shopping
• Chat

2. Would you like to see other features on Netbox?If so, please write them in the following space:

No, I don't think so

3. Did you connect Netbox (plug it all in) by yourself?

• Yes

If you chose 'No', please do not answer question 4 - go straight to question 5.

4. How long did it take to connect netbox?

• More than 30 minutes, but less than an hour

5. What things (if any) did you connect to Netbox ?

• None

6. If you did connect any of the above, was the input (where you connect it to) difficult to find?

• N/A

7. How easy was the remote control to use?

• Difficult

8. Was the remote control?

• Just right

9. Were the buttons with numbers?:

• Just right

10. What would you change about the remote control, if anything?

I would get rid of the number typing system.

11. Was the remote control comfortable to use?

• Yes

12. Was the main menu (displayed below) easy to understand?

• Yes

13. Was the surf the web option (displayed below) easy to use?

• No

If you chose 'Yes', please do not answer question 14 - go straight to question 15.

14. What did you find difficult about the surf the web option?

It was very hard to type the web address that I wanted. In the end I found it easier just to click on the page links.

15. Was the writing on the web-pages that you viewed?:

• Just right

16. Was the view your email option (displayed below) easy to use?

• No

If you chose 'Yes', please do not answer question 17 - go straight to question 18.

17. What did you find difficult about the view your email option?

The same as for using the internet. If it was easier to type, then it would be easier to use.

18. Was the chat and socialise option (displayed below) easy to use?

• No

If you chose 'Yes', please do not answer question 19 - go straight to question 20.

19. What did you find difficult about the chat and socialise option?

See 14 and 17.

20. How many hours did you use your Netbox over the trial period?

• 5 to 10 hours

21. What did you like about Netbox?

I liked the fact that I could access the internet while sitting in front of the tv. I quite enjoyed using amazon to buy a book and will do more internet shopping from now on. I liked the way it displayed web pages differently than my computer does.

22. What did you dislike about netbox?

I didn't like the shape, size or colour of the box. It didn't fit under my tv and the colours did not match my tv and dvd player. I thought the remote control was hard to use and it was hard to type out website addresses. I didn't like the way I had to move the cursor around the screen - it just didn't feel natural and I had to concentrate to do it. I didn't like the menu either and so I didn't really use this alot.