Questionnaire Response - Norman Collier (85)

1. What did you use Netbox for?
Browsing the internet
Email
Chat

2. Would you like to see other features on Netbox? If so, please write them in the following space:
I would like to be able chat properly with people and enter words on the screen with my voice rather than that awful text message type thing. I also found the NetBox quite impersonal - the help menu was OK but finding out how to do things did seem very clinical and not very friendly.

3. Did you connect Netbox (plug it all in) by yourself?
Yes - although my son gave me a bit of help.

If you chose 'No', please do not answer question 4 - go straight to question 5.

4. How long did it take to connect Netbox?
1 to 2 hours

5. What things (if any) did you connect to Netbox ?
Web camera

6. If you did connect any of the above, was the input (where you connect it to) difficult to find?
No

7. How easy was the remote control to use?
Difficult

8. Was the remote control?:
Just right

9. Were the buttons with numbers?:
Just right

10. What would you change about the remote control, if anything?
I found the text input very hard to use and although I became used to it by the end of the month I still found it very tedious indeed - I'd much rather type words into the NetBox with a keyboard - or better still with my voice! The remote control was quite intuitive, because it was very similar to my DVD player remote control, but I soon discovered that surfing the web and sending emails was nothing like using a DVD menu!

11. Was the remote control comfortable to use?
Yes

12. Was the main menu (displayed below) easy to understand?
Yes

13. Was the surf the web option (displayed below) easy to use?
No

If you chose 'Yes', please do not answer question 14 - go straight to question 15.

14. What did you find difficult about the surf the web option?
Entering web addresses and search words with the remote control!

15. Was the writing on the web-pages that you viewed?:
Just right

16. Was the view your email option (displayed below) easy to use?
Yes

If you chose 'Yes', please do not answer question 17 - go straight to question 18.

17. What did you find difficult about the view your email option?

18. Was the chat and socialise option (displayed below) easy to use?
No

If you chose 'Yes', please do not answer question 19 - go straight to question 20.

19. What did you find difficult about the chat and socialise option?
Again, it was the remote control. I'd much rather chat with people by actually talking to them.

20. How many hours did you use your Netbox over the trial period?
5 to10 hours

21. What did you like about Netbox?
I liked the way it was simple to use and it meant I didn't have to learn how to use a computer in order to surf the web and send emails. It was just easy and straightforward - it was also great being able to see my family on the TV using that web camera thingy!

22. What did you dislike about netbox?
Just the remote control really. It was difficult to move down web pages and it was difficult to enter text. It was also a bit too big - I couldn't fit it in my TV cabinet!